Help Center

How can we support your family's growth today?

Browse guided resources, quick answers, and ways to reach our support educators. We're here to help you make every FAM100 moment count.

Frequently asked questions

Common journeys

Getting Started
Learn how to set up your family account and start your FAM100 journey.
Activity Guidelines
Discover our recommended activities and best practices for family engagement.
Progress Tracking
Monitor your family's development across the 9 core life abilities.
Subscription & Billing
Manage your subscription, update payment methods, and review invoices.

Need personal assistance?

Our support educators respond within 24 hours on weekdays.